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Protected Learning Time

The Surgery will be closed for training on Tuesday 15th July from 14:30 to 18:30. The surgery will re-open for triage appointments at 8am on Wednesday 16th July. In case of an emergency please call 111 or 999.

Feedback and complaints

We are continually looking to turn patient feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

Giving feedback

To provide feedback:

Making a complaint

Should you be unhappy with any aspect of the services we provide, you may fill out a feedback form.

Alternatively, if you prefer to write to NHS England, their contact address is:

Complaints Officer
Hertfordshire & South Midlands Area Team
NHS England
Charter House
Parkway
Welwyn Garden City
Hertfordshire
AL8 6JL

Page published: 3 July 2023
Last updated: 21 November 2024